Returns & Refunds

We hope you love your Little Palm Co. purchase. However, if something isn’t quite right, we’re here to help.

Returns

We accept returns for eligible defective, damaged or incorrect items. Please contact us within 7 days of delivery wherever possible so we can resolve the issue promptly. This does not affect your statutory consumer rights.

For change-of-mind purchases, we do not accept returns unless otherwise agreed or required by applicable law.

Damaged or Incorrect Items

Please inspect your order upon arrival. If you notice any damage, defects or have received an incorrect item, email us at Lou@littlepalmco.com with your order number and photographs of the issue.

We’ll review your request and advise on the next steps.

Refunds

Once your return has been received and assessed, we’ll confirm the outcome. Approved refunds will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.

Need Assistance?

For any questions about your order, please contact us at Lou@littlepalmco.com.