RETURNS POLICY
We offer a 7 day return policy for items that are defective, damaged, or faulty. You have 7 days from the date you receive your order to request a return.
Eligibility for Returns:
-Items must be unused, in their original condition, and in the original packaging.
-A receipt or proof of purchase is required.
To initiate a return, please contact us at -
Lou@littlepalmco.com.
Returns sent without prior authorisation will not be accepted.
For any questions about returns, feel free to reach out to us!
Refunds
After we receive and inspect your returned item, we’ll notify you if your refund is approved. If approved, the refund will be processed to your original payment method. Please note, it may take some time for your bank or credit card company to process and post the refund.
Damages and Issues
Please inspect your order upon delivery and contact us immediately if you receive a defective, damaged, or incorrect item. We’ll evaluate the issue and work to resolve it promptly.
Thank you